There's also no way to account for meetings or times I am on the phone where I am still being productive and working but since I am not clicking anything or typing it thinks I am sitting doing nothing. If I were to take my 30 minute paid time breaks every day, my productivity would just sink into the teens. The software also doesn't account for things like needing a lavatory break or taking our (legally required) paid time breaks. As I said earlier, it's going to wind up costing me my job because the software is telling my management that I'm not working when I am. While I appreciate what you're trying to accomplish with the software, especially for remote employees such as myself, it just isn't working out for me personally. My overall experience with this software is a very poor one. On there, information can accurately be seen in both timezones. We do encourage the usage of the timesheets area to more accurately see the hours worked by the members of your team.
Also, if the user's Hubstaff tracker has not been able to upload all of its tracked data as intended, then the summary report will only display hours tracked and uploaded to our servers at the time of the email being sent out. So, if there is a big time difference between the two, for example organisation having EST (New York) and user CST (Shanghai), then the hours tracked can appear to be incorrect due to the big difference between timezones. Firstly, the hours displayed in those emails are always in the organisation's timezone, and not in the member's own one. When it comes to the daily emails that get sent out automatically by our system, there are a couple of reasons to consider for why they can appear to be incorrect.
Hello Paul, thank you for providing your input regarding our product.
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